Full practice support for behavioral health providers
Behavioral Health Practice Support
Billing, credentialing, call center, and back-office support built for behavioral health and substance use providers of any size.
Behavioral health billing is complex regardless of how many providers you have — MBHO carve-outs to route correctly, authorization limits to track per patient, telehealth compliance rules that vary by state. Whether you're a solo therapist, a small group practice, or a multi-site provider, we bring the systems to manage that complexity so it doesn't fall on you or an overstretched front desk.
Services Available
Every service, built for behavioral health practices
Call Center Services
Phone support built for the discretion and crisis-awareness behavioral health calls require — not a generic call center script.
Medical Billing & RCM
End-to-end revenue cycle management built around MBHO carve-outs, session limits, and parity-related denial patterns.
Credentialing & Payer Enrollment
Enrollment across the specific MBHOs and payers behavioral health providers actually bill — Optum, Magellan, Beacon, and more.
Back-Office Outsourcing
Claims processing, denial management, and administrative support built around the volume and sensitivity of behavioral health operations.
Website Design & Social Media
A site built around discretion and trust — the two things a behavioral health website has to earn before a visitor becomes a patient.
Common Challenges
Where behavioral health practices lose revenue
Carve-out routing errors are easy to miss without dedicated billing focus
Billing the wrong MBHO entity is a common, avoidable denial — but catching it requires payer-specific knowledge that's hard to maintain in-house when billing is one of several jobs someone on staff is doing.
Authorization limit tracking doesn't scale down easily either
Even a small caseload means tracking session limits across several payers, each with different renewal rules. Missing a renewal window costs a session's reimbursement whether you have 5 patients or 500.
Telehealth compliance rules shift often and vary by state
Providers seeing patients across state lines — or just keeping up with a single state's changing telehealth billing rules — need that compliance actively monitored, not assumed correct from last year.
What's Included
Behavioral Health.
Done right, at any size.
Specialty-specific coding expertise backed by a dedicated implementation team and full transparency through your client portal.
Talk to Our TeamReady to get started?
Free revenue cycle assessment — we'll show you exactly where the gaps are and what it would take to fix them.
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