Our Services

Everything your revenue
cycle needs. Sized to fit you.

From the call center to the last dollar collected — one partner running your revenue cycle and back office, whether you're a single practice or several sites.

CallMedicalCredentialingBack-OfficeWebsite

Every call answered. No matter your size.

Call Center Services

A small practice can't justify a full-time front-desk hire dedicated to billing calls, and a multi-site group can't afford inconsistent scripting across locations — both need a call center built to fit their actual volume. We staff support sized to your patient population, with escalation paths, QA scoring, and reporting that works whether you're a single location or several.

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What's included
Call center support sized to your patient/provider volume
Patient billing inquiries, balance collections, and payment plan setup
Prior authorization status calls and denial escalations to payer provider lines
Scheduling and appointment management, single-site or multi-site
Standardized scripting and QA scoring
24/7 or extended-hours coverage options for after-hours and overflow

Revenue cycle management built to fit your practice.

Medical Billing & RCM

Running RCM well takes more than a billing team — it takes standardized workflows, payer-specific expertise, and reporting that tells you what's actually happening with your revenue. That's true whether you're a single-provider practice or running several locations. We build RCM infrastructure that fits your current size and scales with you if you grow, without the revenue dip that usually comes with a transition.

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What's included
Standardized CPT/ICD-10/HCPCS coding across your practice
AI-assisted claim scrubbing before submission
Electronic claims submission and clearinghouse management across payers
Denial rate tracking by payer and CPT code
Fee schedule analysis — contracted rate vs. actual reimbursement
New-provider, new-location, and acquisition onboarding to protect cash flow

From a single provider to a full roster.

Credentialing & Payer Enrollment

Credentialing a single new provider still means navigating CAQH, PECOS, state Medicaid, and every commercial payer's own process and timeline — and a missed step delays billing just as much as it would for a larger roster. We manage enrollment for practices of any size, from a solo provider joining a new payer panel to a multi-provider group onboarding several providers at once, with visibility into exactly where each application stands.

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What's included
Provider and facility credentialing across all major commercial payers
CAQH ProView setup and ongoing attestation management
Medicare PECOS enrollment and Medicaid enrollment across states
Delegated credentialing agreement support and audit-ready file maintenance where applicable
Real-time status dashboard — billable, in-process, and expiring by provider
New-provider and new-location credentialing timed to your onboarding dates

Your back office, operationalized — at your size.

Back-Office Outsourcing

Beyond billing and credentialing, healthcare organizations of every size need back-office capacity that flexes with volume — claims processing, denial management, and administrative work that doesn't stop just because there's no one on staff to do it. We operate as an extension of your back office, whether that's filling a gap for a small practice or adding capacity for a larger one.

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What's included
Claims processing operations — intake, adjudication support, and submission
Denial management with payer-specific appeal expertise
Administrative support — data entry, document processing, records support
Back-office workflow design tailored to your practice
Flexible capacity that scales up or down with your volume
Integration support across major EHR and practice management systems

Your front door and your feed, built in-house.

Website Design & Social Media

A practice's website is often the last thing that gets updated after a provider joins, a panel closes, or a new location opens — and the first thing a referring physician or new patient checks before calling. We build practice sites the same way we built this one: structured by specialty and service, kept current as your practice changes, with a blog and social presence that keep posting after the launch excitement fades. It's handled in-house at medbpo360, alongside your billing and credentialing, instead of getting handed off to a separate agency you have to manage and brief from scratch.

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What's included
Site built page-by-page for your specialties and services, not a single generic template
Mobile-responsive design with booking or contact forms wired directly to your front desk
On-page SEO — page titles, meta descriptions, schema markup
Blog setup built to carry SEO weight over time, not just launch copy
Monthly content calendar for LinkedIn and Facebook, client-approved before anything posts
Analytics and a monthly performance summary — traffic, form submissions, and post activity

Not sure what you need?

We'll do a free assessment of your current revenue cycle and tell you exactly where the gaps are.

Get a Free Assessment